Privacy Policy

Your trust is our priority.

1. Information We Collect

We collect only necessary personal data to respond to enquiries, process room bookings, and provide requested services. This information may include:

• Contact details: Name, email address, phone number, and physical mailing address.
• Booking details: Check-in/check-out dates, room type preferences, guest counts, and special culinary requests.
• ID verifications: Government-issued ID numbers (Aadhaar, Passport) presented during check-in.

2. How We Use Your Information

We process your information strictly to execute operations, including:

• Completing and managing your room bookings and confirmation receipts.
• Sending relevant reservation summaries, emergency alerts, or newsletter reminders.
• Improving website speed, responsiveness, and tailoring user experiences.

3. Payment Security & Integrity

All billing payments are processed securely through certified, third-party payment gateway operators. SSK Marina Bay Resort does not collect, log, or store credit/debit card numbers or personal bank credentials on this website.

4. Cookies Policy

We use browser cookies to maintain your login sessions, preserve search configurations (such as check-in dates), and monitor aggregate site traffic. You can choose to disable cookies through your personal browser settings, though some interactive elements may not load fully.

5. Data Sharing & Third-Party Disclosure

We respect your privacy. We do not sell, rent, or trade your personal details to outside parties. Guest records are shared only with official law enforcement or government authorities when required by the laws of India.